How should invoices be sent to Sulzer?

Invoices should be sent electronically via email to the specific Sulzer email address. Please ensure that invoices are in PDF unprotected format, and attached to the email, and just one invoice per email.

Can I send e-invoices (electronic invoices) to Sulzer?

Yes. Contact Sulzer Invoice processing or your frequent contact person in Sulzer for more indications.

How can I confirm receipt of my invoice?

You will receive an automated confirmation email once your invoice has been successfully received and logged into our system. If you do not receive this confirmation within 48 hours, please contact Sulzer Accounts Payable department.

What information must be included on the invoice?

The invoice must contain the legal required information in each country, plus the necessary information to process efficiency your invoice, such as the Purchase Order number that has been provided by Sulzer. In general, the invoice should contain:

•  Purchase Order number (if provided by Sulzer)
•  Vendor name and address
• Sulzer billing and shipping name and address if not the same
• Invoice date and number
• Description of goods/services
• Quantity and net price
• Total amount due
•  Applicable tax information
•  Legal information (VAT number, GST, WHT etc)
•  Bank details where the payment should be made
  
  

Does an invoice require billing and shipping addresses?

Yes, include both if they differ. Specify the delivery site, date, and material code in line-item details. The invoice must have the full official billing name and address for Sulzer; otherwise, it will be returned for correction.