Customer processes and solution engineering

Deeply understanding your needs

Here at Sulzer, we strive to thoroughly understand our customer processes. This is essential for developing tailored solutions that meet specific customer challenges and that truly add sustainable value for customers.

Two sulzer employees with a customer

Sulzer develops performance-critical solutions that meet specific customer challenges. Many of our innovative solutions have been developed in cooperation with clients during ongoing projects. It is therefore crucial for Sulzer engineers to fully understand the customer’s processes and offer specific expertise that add value for our customers. Driven by the core value customer partnership, Sulzer engineers strive for long-term and trustful relationships with their counterparts, allowing them to develop unique solutions that are tailored to customer needs.

Sulzer’s core competencies help develop tailored solutions for specific customer challenges:

Sulzer builds on the advantages of a truly global network with over 170 production and service locations, and more than 30 R&D centers of excellence. Local presence is crucial to knowing customers’ challenges and to serving them quickly and reliably.

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