All stakeholders are important to Sulzer. The corporation maintains constant contact with a wide range of local, regional and global interest groups and communicates in a transparent, comprehensive, and proactive manner. The various methods of communication include direct dialogue, targeted gathering of feedback, and evaluation of external reports and complaints. Sulzer strives to meet the requirements of all stakeholders. The corporation attempts to balance economic, social, and ecological demands in order to secure and foster long-term relationships. Sulzer’s most important management concepts and the tools it uses in its relationships with each of its stakeholder groups are depicted in the stakeholder matrix on page 6. The Code of Business Conduct provides guidelines for interactions with all stakeholders. Furthermore, Sulzer considers the safety and protection of human beings and the environment a primary goal for its activities and processes. Sulzer is committed to designing its products and services according to high safety, health,
and environmental standards.