Life Cycle Management

We strive to deliver outstanding service to our customers: solutions that can be implemented at any time to increase service life, improve availability, reduce emissions, or simply deliver the right parts and labor quickly. We have significantly expanded and improved our global after-sales network.

Information

Spare parts

In order to ensure the long lifetime and maximum availability of our units, we provide spare parts for thousands of our installations over the entire life of the equipment. Our spare parts have the same high-quality standards for which our manufacturing processes are known. Our customers directly benefit from 

  • Our modern and continuously optimized production facilities 
  • Short delivery times due to improved processes 
  • Continuously improved high-quality spare parts according to state-of-the-art technology 
  • Spare part warehouse management and logistics capabilities (local warehouse and stock control) 
  • Our spare parts recommendations 
  • Our extensive database and documentation for all equipment supplied

Field service

We offer two basic alternatives for the planning and execution of new installations, commissioning, inspection, and maintenance work: 

  • Provision of the staff required for this work 
  • Provision of supervisory staff if the work is undertaken separately by your staff, or by the staff of a subcontractor commissioned by you

Regular standard inspections and general overhauls carried out by our qualified erection and commissioning staff guarantee maximum availability and lifetime of your installations: 

  • Conscientious planning, the availability of skilled staff, spare parts, special tools, and assembly equipment ensure that inspections and general overhauls proceed smoothly 
  • Competent completion to schedule, a transparent summary of the costs and extensive experience guarantee short assembly times with a minimum of costs

Inspection/maintenance

In the current market situation of increasing competition, you benefit from our wide range of maintenance solutions. We can help you to identify your needs and offer you quick and economical support. 

  • Preventive maintenance (including tailor-made maintenance recommendations) 
  • Regular diagnostics 
  • Technical consultancy 
  • Inspection (condition evaluation) 
  • Repairs 
  • Customer training on site or at our training centers

Specific examples of our activities

Our main core competence is in the following areas: 

  • Membrane refurbishment 
  • Thin film evaporator inspection and maintenance 
  • Falling film evaporator inspection and maintenance 
  • Liquid-liquid extraction columns inspection and maintenance
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